VIP Exclusively for you

Enhance your travel journey with VIP premium service, allowing a fast and pleasant airport experience- passport control, quick and easy check-in, a private driver upon departure from or arrival to the airport, endless buffet, open bar, and various duty free purchases to choose from.

We offer private and premium service to costumers travelling to and from Israel- in private or commercial flights.

Special Travelers VIP

Arbel Lounge Gold Service

Enjoy a quick, relaxing service at the Arbel Lounge located at Terminal 3.

Upon departure from Israel, you can enjoy transportation by one of our VIP vehicles from your hotel directly to the Ben Gurion Airport, a greeting by on of our VIP representatives upon entrance at Gate 3 in Terminal 3, assistance with baggage, and an escort to the Arbel VIP lounge where the security and passport control take place in a private and pleasant manner.

While you rest in our extravagant Arbel lounge, one of the VIP representatives will assist in checking in each passenger and their suitcases.

The Arbel VIP lounge includes refreshing snacks and food as well as cold and hot beverages to choose from.

The Arbel lounge is available from moment of arrival up until the boarding call of the designated flight.

With precise timing, a VIP representative will escort you in a luxurious, air-conditioned vehicle to the duty free complex and afterwards to the designated gate for boarding.

This service applies to arrival in Israel as well. A VIP representative will escort you from exist of the plane to the Arbel lounge in Terminal 3. Here you will enjoy the lounge services while we bring the security and passport control services to you.

Official VIP services at Ben Gurion Airport

Terminal Fattal Platinum Service

In 2019, Israel’s Ben Gurion International Airport implemented Terminal Fattal (adjacent to Terminal 1), a private, exclusive (1,300 meters squared) lounge first in its kind here in Israel that assures the most comfortable, luxurious experience for passengers flying to and from Israel.

Terminal Fattal includes all the steps need to perform in the airport procedure all under one roof. There is no need to wait in long lines for security and passport control, allowing quick service and maximum comfort.

Upon arrival, a trained VIP representative will greet you upon exit of the plane and will escort you to the lounge or your private room. There you will be accompanied by a flight attendant who will assist you in any personal needs and desires.

In this private, exclusive VIP lounge there are various comfortable seating arrangements to accommodate you and your fellow guests, unlimited access to internet, air-conditioning, newspapers, books, an endless buffet, and selected beverages to choose from.

-Private rooms.

-Sleeping arrangements in a private room including a bed and restroom.

-Luxurious smoking room.

-Meeting room equipped with projectors, sound systems, video devices, and fast internet.

-Private VIP services.

-Our private transportation services and sincere drivers are happy to accompany and assist you with your baggage and belongings.

So why choose AERO VIP?

A dedicated AERO VIP agent that will escort you throughout the entire airport process
Separate and expedited VIP lines
Assistance and guidance on VAT refund if necessary
Possibility of transportation from anywhere and anywhere in Israel
Saves you valuable time.
Assistance with all your luggage
A company that is the official franchisee of the Airports Authority and more than 15 years’ experience
ONE STOP SHOP: At AERO VIP , we offer a complete range of services such as hotel accommodation, luxury transportation, driver services, business tours around the country and more. You can order everything simply and easily in one place and enjoy the highest quality service.

I would like to recommend on Aero vip Company. We work together for several years and enjoy their personal and dedicated service to our guests. They know how to deal with our guests’ special needs, their last minute changes and their special requests.   Moti Avraham Front Desk Manager Hilton Tel Aviv
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"I would like to thank AERO VIP team for their kind and professional service. Definitely a good decision to start our family vacation with your services. At 8:30 we reached the entrance to Terminal 3, and outside we had a lovely agent who greeted us with a smile and took our passports and another agent who helped us with the baggage. Then we came to a separate room with a red carpet that leads to a check-out position intended exclusively for the fast-track passengers. Without even noticing, we are already after the security check as we pass a long queue that looks in the distance, scan the bio-metric passports and "boom" we are already in the duty free. In less than half an hour from the time we arrived at the terminal, we reached the Duty Free. Next time – VIP service on landing too Thanks for the excellent service The Lang family
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"I would love to take the opportunity to say a few words and to thank you for our partnership working together now for more than a few years. I want to thank you for a wonderful team and its expertise throughout the years of providing our most VIP guest with comfort, and security to go through passport checks to and from Plane. With Pickups from their hotel up to the door of the plane. Our Guest are always happy with the service and feel more secure to go through a foreign country together with a professional team. Looking forward to many more years of working together. Karyn Philips – Asset Management, Edmond de Rothschild (Israel) Ltd."
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