VIP Services for Families at Ben Gurion Airport

At AERO VIP, we understand the apprehension before a family trip with children—the exhausting flight arrangements, the pre-flight worries, and the long wait times in extended queues. The skilled and experienced AERO VIP team will ensure your concerns about flying with small children are transformed into a more pleasant and comfortable experience that will save you valuable time. We will make sure you start smiling as soon as you arrive at the airport and will take care of everything necessary to ensure your family vacation starts on the right foot.

Family VIP services

First, you and the agent will proceed to a VIP hall where you will undergo security profiling. You will then continue to the check-in counters (depending on the airline) for checking in your suitcases. We will assist you throughout the entire process, including hand luggage screening, and fast-track you through passport control toward the Duty-Free area and the boarding gate.

For VIP departure services

VIP Services – Departing from Israel

An agent from the AERO VIP team will greet you at the entrance to the aircraft jet bridge and assist you with all hand luggage. They will transfer you through a separate and expedited queue at border control / assist with collecting luggage from the carousel and will escort you through the Covid testing hall to your transfer (which can also be booked through us). We will ensure a spacious, luxurious, and air-conditioned VIP vehicle is already waiting for you at the airport exit and will take you to your desired destination without unnecessary delays. We are well aware that flying with children is not easy, and from the moment you meet the AERO VIP agent, we will ensure you are in good hands and will do everything possible to make your arrival easy and pleasant, and your airport transit a fast and positive experience from the aircraft door to the door of your home/hotel.

For VIP arrival services

VIP Services – Arriving in Israel

• A personal and helpful agent will accompany you throughout the entire airport process.
• The family will pass through expedited queues.
• Assistance with luggage.
• Transfers to/from your home or hotel can be arranged.
• Time-saving.

What does a family enjoy when booking VIP services?

Our Recommendations

“I want to thank the wonderful AERO VIP team for the courteous, professional, and fast service. It was definitely the right decision to start our family vacation with your service. At 8:30 AM, we arrived at the entrance of Terminal 3, and a charming agent was already waiting for us outside, who greeted us with a smile and took our passports, as well as another agent who helped us with the luggage. We then arrived at a separate room with a red carpet leading to a security check stand designated exclusively for Fast Track passengers.”

-The Lang family

“I would like to recommend the AERO VIP company. We have worked together for several years and enjoy their personal and high-quality service, with an emphasis on our special needs and providing a quick solution for changes and issues in real-time. Sincerely, Moti, Reception Manager, Hilton Hotel.”

-Moti Avraham – Front Desk Manager , Hilton Tel Aviv

“I would like to take this opportunity to say a few words and express my gratitude for our partnership and working together for over several years. I want to thank the wonderful team for their expertise throughout the years and for the ability to provide our VIP guests with a comfortable and secure process through the airport to and from the aircraft, including transfers from their hotel right to the airplane door.”

-Karyn Philips – Asset Management, Edmond de Rothschild (Israel) Ltd.